Pet food and treats: buyer FAQ
Answers for pet brands and importers buying from factories in Shandong, China.
Who is my contact?
Mingyu Ma is the export sales representative for manufacturers in Shandong, China.
Who signs the contract?
You sign the contract directly with the factory making your goods.
Who receives my payment?
You pay the factory directly.
Who ships my order?
The factory ships your order directly to you.
Where are the pet treats made?
Taichong Pet Food makes pet food and treats in Shandong, China.
Is Taichong registered with the FDA?
Taichong Pet Food is an FDA-registered food facility.
Which certifications does Taichong hold?
Taichong Pet Food holds BRCGS, HACCP, ISO 22000 and ISO 9001 certifications.
Are samples free?
Samples are free. You pay courier freight with your own DHL or FedEx account.
Is there a fixed minimum order for food and treats?
There is no fixed minimum order for pet food and treats. Quantity is discussed for each order.
Can I see samples on video?
Yes. You can view samples on video.
Can I visit the factory?
Yes. You can arrange a factory visit.
Are pet supplies made at the same factory as food?
No. Pet supplies and pet food are made by different factories in Shandong, China.